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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Microsoft PowerPoint: Publish and unpublish controls for official brand kits

Microsoft PowerPoint will introduce publish and unpublish controls for Official Brand Kits in mid-October 2026, allowing Brand Managers to tem...

M365 Admin 19 days ago 8

Microsoft Purview | eDiscovery: In-product diagnostics to troubleshoot common challenges

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Microsoft Purview | eDiscovery: In-product diagnostics to troubleshoot common challenges

Microsoft Purview eDiscovery introduces three read-only diagnostics for case access, security filters, and hold-policy distribution to help ad...

M365 Admin 19 days ago 12

Microsoft Teams: Simplified app enablement experience in Teams admin center

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Microsoft Teams: Simplified app enablement experience in Teams admin center

Microsoft is launching a simplified app enablement experience in the Teams admin center by mid-October 2026. It offers a guided flow for manag...

M365 Admin 19 days ago 11

External Recipients Banner on Outlook Mobile

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External Recipients Banner on Outlook Mobile

Outlook Mobile will display a banner warning when external attendees are added to meetings, rolling out worldwide from late October to late No...

M365 Admin 19 days ago 11

Viva Glint: Service Admin role will have access to all report attributes

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Viva Glint: Service Admin role will have access to all report attributes

Starting November 17, 2026, Viva Glint’s Service Admin role will have unrestricted access to all report attributes, removing any prior r...

M365 Admin 19 days ago 6

Dataverse – Information about support for .NET Framework 4.8 Plugins and custom workflow activities

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Dataverse – Information about support for .NET Framework 4.8 Plugins and custom workflow activities

Beginning on October 26, 2026, we are expanding support for.NET Framework 4.8 across plug-ins and custom workflow activities in Microsoft Data...

M365 Admin 19 days ago 13

Dataverse – Prompt columns support multiple lines of text output

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Dataverse – Prompt columns support multiple lines of text output

We are announcing the ability to store multiple lines of text as prompt column output to enable makers to save longer and more detailed AI-gen...

M365 Admin 19 days ago 4

Quick machine recovery is now supported on Windows Server 2025

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Quick machine recovery is now supported on Windows Server 2025

With the October 2026 Windows security update, Quick machine recovery is now available for Windows Server 2025. Quick machine recovery can hel...

M365 Admin 19 days ago 9

Windows updates are available for 2026 time zone changes in Canada

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Windows updates are available for 2026 time zone changes in Canada

Windows updates are available to support 2026 time zone changes in Manitoba, Alberta, and British Columbia, effective November 1, 2026. Device...

M365 Admin 19 days ago 9

Microsoft Teams: Upcoming change to voicemail message delivery by email

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Microsoft Teams: Upcoming change to voicemail message delivery by email

Microsoft Teams will change voicemail email delivery by early March 2027, moving caller info from the email From field to the Subject line and...

M365 Admin 19 days ago 4

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