Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Article

Managing Dataverse Attachments Without a Form Using the Modern Attachments Control in Canvas App

The modern Attachments control in canvas apps lets users add, download and remove files on a record, and unlike the classic control, it no lon...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 17 days ago 8

Article

Comparing Dynamics 365 Sales vs. Salesforce for Business Central Customers

For companies already using Microsoft Dynamics 365 Business Central, choosing a CRM often comes down to more than comparing features. Dexpro D...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 17 days ago 8

Article

Goals in Dynamics 365 Sales: Let the System Keep Score

“What’s my number, and where am I against it?”…

Microsoft Dynamics 365 and Power Platforms Blog 17 days ago 8

Article

AI in Dynamics 365: Customer Journeys and Marketing Automation

Customer engagement increasingly depends on how well businesses use customer data to guide their next interaction. AI can help marketers plan ...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 18 days ago 6

Article

Copilot Studio – Enhanced support for Copilot Chat agents

We are announcing the enhancement to improve support for building Copilot Chat agents, also known as declarative agents, that provide authorit...

M365 Admin 18 days ago 29

Article

Clipchamp/ Copilot ‘Create a video’ experience is going to have an admin control available

Microsoft Clipchamp will add an admin policy control to manage user access to the AI-powered “Create a video” feature, rolling out...

M365 Admin 18 days ago 14

Article

Microsoft Teams: Onboarding workflow for new team members

Microsoft Teams will introduce an onboarding workflow to automatically connect new members to relevant channels, improving engagement and onbo...

M365 Admin 18 days ago 14

Article

Microsoft Copilot – Admin controls to manage Business Applications in Work IQ

We are announcing the public preview of admin controls for managing Business Applications in Work IQ. This feature enables business applicatio...

M365 Admin 18 days ago 10

Article

Microsoft Copilot Studio – Improvements to agent Evaluations experience

We are enhancing the Evaluations experience to help makers better understand agent quality and behavior in Microsoft Copilot Studio. This feat...

M365 Admin 18 days ago 8

Article

Updated Photos experience on Windows 11

Windows 11 will receive an updated Photos app starting mid-October 2026, enhancing browsing, organizing, and viewing local and OneDrive photos...

M365 Admin 18 days ago 22

Previous Next

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks

Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Sidebar

Get the latest Dynamics 365 and Power Platform content in your inbox