Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 72 of 2733

Article

SharePoint button web part: Add custom Copilot in SharePoint prompts or start Power Automate flows

The SharePoint Button web part will support launching custom Copilot prompts or Power Automate flows, enhancing productivity and automation. A...

M365 Admin 1 month ago 2

Article

Microsoft Entra: Upcoming changes to federatedTokenValidationPolicy default settings

The federatedTokenValidationPolicy is a resource type in Microsoft Graph (beta) that governs the validation of federated authentication tokens...

M365 Admin 1 month ago 1

Article

Microsoft Teams: SharePoint app in Teams

When a user who has access to the SharePoint app in Teams clicks a SharePoint page or news link in Teams chat or channels, the link will open ...

M365 Admin 1 month ago 1

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Microsoft Copilot Studio: Use SharePoint lists as a knowledge source

Unlock the full value of your structured data by bringing SharePoint lists directly into your Microsoft Copilot Studio agents. With native sup...

M365 Admin 1 month ago 2

Article

Microsoft Purview | Data Loss Prevention – Extend Purview data security to the network layer via Entra GSA integration

Microsoft Purview extends data loss prevention to the network layer via integration with Entra Internet Access, enabling inspection and protec...

M365 Admin 1 month ago 4

Article

Microsoft Teams Rooms: Identify in-room participants with IntelliFrame people labels

Microsoft Teams Rooms on Windows will introduce IntelliFrame people labels to identify in-room participants by name and show contact cards for...

M365 Admin 1 month ago 2

Article

PowerPoint for the web: One‑click “Review Presentation” and “Visualize Slide” Copilot skills in the ribbon

PowerPoint for the web introduces one-click Copilot buttons—“Review Presentation” and “Visualize Slide”—in the ribbon to enhance presentation ...

M365 Admin 1 month ago 4

Article

Trust before you automate: introducing Shadow Mode in Case Management Agent

Shadow Mode in Case Management Agent lets you evaluate AI on live production cases, without taking any action. The AI agent runs quietly along...

Microsoft Dynamics 365 Blog 1 month ago 9

Article

How to Check Distribution Lists for Activity Over the Last 90 Days

The new Get-MessageTraceV2 cmdlet can fetch 90 days of message trace data, which means that we can check for inactive distribution lists using...

Office 365 for IT Pros 1 month ago 12

Article

Microsoft Fabric Workspace Topology Patterns

Workspace topology is one of the first decisions you'll make in Microsoft Fabric, and one of the hardest to undo once you're underway. This po...

endjin.com 1 month ago 11

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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