Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Building Agents for Teams: Turning conversations into outcomes

The Microsoft Teams platform mission is to build the best collaborative platform in the world. We want to make it easy for developers to build...

Transforming Dynamics 365 CRM Across Industries | iSupport+ by Inogic

Microsoft Viva: Create and customize Power BI reports

Microsoft Viva Insights will allow eligible users to create, customize, and save supported Power BI reports, including adjusting periods, filt...

End of support for OneDrive sync app on Windows 10 22H1 and earlier

Microsoft will end OneDrive sync app updates on Windows 10 version 22H1 and earlier starting August 15, 2026. Devices on 22H2 or later will co...

Copilot Notebooks now supports Markdown (.md) files as grounding sources

Copilot Notebooks will support Markdown (.md) files as reference sources starting mid-July 2026, enabling users to ground AI responses in Mark...

Microsoft Entra: Passkeys by default and retirement of Microsoft-provided SMS and voice authentication

Microsoft Entra will make passkeys the default authentication method starting September 1, 2026, retiring Microsoft-provided SMS and voice aut...

Dynamics 365 Project Operations – Enable time zone independent behavior on Time Entry Grid

We are announcing the ability to enable time zone independent behavior on Time Entry Grid in Dynamics 365 Project Operations. This feature wil...

Dynamics 365 Project Operations – Configure Maximum Daily Time Entry Duration

We are announcing the ability to configure maximum daily time entry duration in Dynamics 365 Project Operations. This feature will reach gener...

Support for the “Get Diagnostics” feature visibility option within M365 Cloud Policy Service for Outlook Mobile and Mac

Microsoft is extending the Microsoft 365 Cloud Policy Service setting for the “Get Diagnostics” feature to Outlook for iOS, Androi...