Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

Top AI Use Cases in Dynamics 365 CRM that Boost ROI

Artificial Intelligence (AI) in Microsoft Dynamics 365 CRM has become a key component since Microsoft introduced Copilot. This addition change...

Soluzione : Software Development Company | Microsoft Gold Partner 26 days ago 7

Article

Is Microsoft 365 Too Complex for Humans to Understand?

A recent Reddit thread asked the very good question whether Microsoft 365 is now so complex that no single person can understand the ecosystem...

Office 365 for IT Pros 26 days ago 9

Article

Dynamics 365 Business Central: How to add a setup to the Manual Setup (1875, List) page

Hi, Readers.Today I would like to share another mini tip about Business Central, how to add a setup to the Manual Setup (1875, List) page. Thi...

Dynamics 365 Lab 26 days ago 9

Article

Bring Dynamics 365 Customer Service to MCP-compatible AI clients: Customer Service MCP Server is now generally available

The Dynamics 365 Customer Service MCP Server is now generally available, enabling MCP-compatible AI clients to securely access customer servic...

Microsoft Dynamics 365 Blog 26 days ago 6

Article

Microsoft 365 & Power Platform Community Call – July 30th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 26 days ago 5

Article

The next measure of AI momentum is work transformed

In yesterday’s earnings call, we shared that Microsoft 365 Copilot has surpassed 30 million paid seats, with net seat adds more than doubling ...

Microsoft 365 Blog - Homepage 27 days ago 2

Podcast

Episode 433: Passkeys, Passwords, and the End of SMS MFA

Welcome to Episode 433 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben and Scott discuss how Microsoft 365 authentication is movin...

Microsoft Cloud IT Pro Podcast 27 days ago 9

Article

Selling Your Products in Multiple Units in D365 Sales

Recently, a customer contacted me with an issue in D365 Sales. When users were adding a product to an opportunity, they could only select one ...

HIMBAP | Dynamics 365 Experts 27 days ago 5

Article

Reduce Dynamics 365 CRM Storage Costs with Smarter Attachment Management

Dynamics 365 CRM has become the backbone of enterprise customer relationship management. But for many organizations, this powerful tool is bec...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 27 days ago 5

Article

Microsoft PowerPoint: Access your organization’s brand templates in PowerPoint

Microsoft PowerPoint will enable users with Microsoft 365 Copilot (Premium) on Windows to access organizational brand templates directly from ...

M365 Admin 27 days ago 2

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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