Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Microsoft Viva: Targeted audience surveys in the Copilot dashboard

Microsoft Viva introduces targeted audience surveys in the Copilot dashboard, enabling authorized users to send Viva Pulse surveys to predefin...

Microsoft Teams: Multilingual meeting recaps support personalized recap translation

Microsoft Teams will personalize meeting recaps by displaying them initially in each participant’s selected translation or interpretatio...

Microsoft Teams: Modernized Gallery view in Teams Rooms on Android

Microsoft Teams Rooms on Android will receive a modernized Gallery view in mid-August 2026, aligning it with Windows. Updates include consiste...

Microsoft Teams: Report security concerns in Teams meetings

Microsoft Teams will introduce a “Report a meeting” feature starting August 2026, allowing users to report suspicious or malicious...

Dynamics 365 Contact Center – Assign conversation to expert who engaged with the customer previously

We are announcing the ability to assign conversations to experts who engaged with the customer previously in Dynamics 365 Contact Center. This...

Microsoft Defender for Office 365 Blocks Prompt Injections

Microsoft Defender for Office 365 (MDO) can detect and quarantine email containing prompt injections. Shared mailboxes might need MDO Plan 2 l...

Trying Out WSL Containers: Microsoft's Built-In Alternative to Docker Desktop

Microsoft's new WSL Containers (wslc) promises container management on Windows without Docker Desktop. I tried it with dev containers, Aspire,...

Dynamics 365 Business Central: How to add a Signature Pad to the Sales Order page (Capture and Save Customer Signatures)

Hi, Readers.Last week, I shared a quick post on how to build a custom calculator using control add-in objects, and it sparked quite a bit of d...

Episode 9.6: Knowledge Layer & Business Context Architecture | The Layer That Makes AI Understand

Microsoft Teams: See more messages on mobile

We are introducing a more streamlined messaging experience that displays more content on screen while improving readability when using Teams o...