Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 313 of 2733

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Price Override in Project Operations | Part 1 [Understanding Change Amount effect]

Here's how to fine the Overrides and why they calculate in such a way. The post Price Override in Project Operations | Part 1 [Understanding C...

D365 Demystified | A closer look at Microsoft Dynamics 365. 7 months ago 21

Article

Open Word, Excel, and PowerPoint Files in Microsoft 365 Copilot Chat

Starting early February 2026, Word, Excel, and PowerPoint files cited in Microsoft 365 Copilot Chat (web) will open directly within the chat i...

M365 Admin 7 months ago 7

Article

Drawn electronic signatures with eSignature for Microsoft 365

eSignature for Microsoft 365 will add a drawn signature option for signing PDFs, allowing use of stylus, touch, or mouse. Rolling out worldwid...

M365 Admin 7 months ago 2

Article

Copilot Studio product terms update for Bing query data

Microsoft updates Copilot Studio terms effective February 2026, adding commitments on Query Data from Entra ID use with Bing Search. Data is n...

M365 Admin 7 months ago 3

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Microsoft Entra ID Governance: Azure subscription required to continue using guest governance features

Starting January 30, 2026, Microsoft Entra ID Governance requires tenants to link an Azure subscription to use guest governance features. With...

M365 Admin 7 months ago 6

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Microsoft Purview | eDiscovery: Tenant level process report

Microsoft Purview eDiscovery will introduce a tenant-level process report by late February 2026, providing administrators a centralized view o...

M365 Admin 7 months ago 13

Article

Dynamics 365 Contact Center – Desktop Companion App support for Embedded Mode

We are announcing the ability to use the Desktop Companion App in Embedded mode in Dynamics 365 Contact Center. This feature will reach genera...

M365 Admin 7 months ago 7

Article

Microsoft Copilot (Microsoft 365): Copilot connectors are available for U.S. Department of Defense environment

Copilot connectors enable organizations to integrate content from other external data sources into Microsoft Graph, improving Copilot’s intell...

M365 Admin 7 months ago 6

Article

Microsoft 365: New map-based room booking experience in Places Finder

We are enhancing the room booking experience in the new calendar experience across Outlook for Windows, Outlook for the web, and Teams by intr...

M365 Admin 7 months ago 2

Article

Microsoft Teams: People Skills on the profile card expanding to Teams

Access to People Skills on the Microsoft 365 profile card is expanding to Microsoft Teams. With this update, employees will be able to view sk...

M365 Admin 7 months ago 2

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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