Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Microsoft is moving very fast towards power platform, that means business applications are app based and users use what they consume. Microsof...
Microsoft is moving very fast towards power platform, that means business applications are app based and users use what they consume. Microsof...
What are retention periods? When I speak to people outside of the Information Governance community about retention periods, they often...
It’s opening day for Build, and the first time we’re holding our annual developer conference entirely online. In this era of remote everything...
A lot of customers are now getting emails to upgrade their Project Service Automation (PSA) and Field Service (FS). Since early 2019, Microsof...
A lot of customers are now getting emails to upgrade their Project Service Automation (PSA) and Field Service (FS). Since early 2019, Microsof...
In this video, the focus is on discussing the new Power Platform ALM (Application Lifecycle Management) guidance. The video aims to shed light...
It's been over a year since I last blogged about DateTimes and nearly a decade since I blogged the first time on the subject! CRM DateTi...
Unlike workflows Actions always executes in user context by default. If you want to impersonate and execute action from service account . Use ...
The blog post compares ways how to solve SQL performance problems caused by parameters sniffing for AX2009/AX2012 and cloud version Dynamics 3...
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