Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 270 of 2733

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Microsoft Purview: Data Loss Prevention – Security Store now available to discover DLP integrations

Microsoft Purview Data Loss Prevention now includes the Security Store, allowing admins to discover, purchase, and enable partner integrations...

M365 Admin 5 months ago 4

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Microsoft Purview DLP: New policy configuration options available for inline network and Edge for Business

Microsoft Purview DLP introduces new policy options for inline network and Edge for Business, allowing granular control over unmanaged cloud a...

M365 Admin 5 months ago 6

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Anthropic Claude Sonnet is now available in Microsoft 365 Copilot

Anthropic Claude Sonnet is now available in Microsoft 365 Copilot for licensed users, except in EU/EFTA, UK, government, and sovereign clouds....

M365 Admin 5 months ago 6

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Power Platform – Alerts for Microsoft Power Automate work queues is now available for public preview

We are announcing the ability to configure alerts for Microsoft Power Automate work queues from the Monitor section of the Power Platform admi...

M365 Admin 5 months ago 4

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Microsoft 365 Copilot: Draft and send Outlook email directly in Copilot Chat

Microsoft 365 Copilot Chat will enable drafting, editing, and sending Outlook emails directly within the chat on desktop starting early March ...

M365 Admin 5 months ago 7

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Microsoft Agent 365 Generally Available May 1, 2026

Microsoft Agent 365 will be generally available on May 1, 2026, following the Frontier early-access program. Frontier participants retain acce...

M365 Admin 5 months ago 2

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Microsoft Purview: DSPM data risk assessments: item-level investigation & remediation

Microsoft Purview Data risk assessments now support item-level investigation and remediation of SharePoint data. New insights like sensitivity...

M365 Admin 5 months ago 3

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Microsoft Copilot (Microsoft 365): Edit with the model of your choice in PowerPoint

When create or edit a presentation with Copilot in PowerPoint, you can now select which model to use, including both Open AI and Anthropic mod...

M365 Admin 5 months ago 9

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Microsoft Purview: Data Lifecycle Management– Hard delete capability for OneDrive and SharePoint through secure priority cleanup workflows

Ability to select hard delete configuration for a Priority cleanup policy for OneDrive and SharePoint content and skip recycle bins. Product R...

M365 Admin 5 months ago 3

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Microsoft Purview: Credential Scanning in Data Security Posture Agent

We’re expanding the Data Security Posture Agent with a new credential scanning capability. Discover exposed credentials and data securit...

M365 Admin 5 months ago 5

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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