Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
The Microsoft 365 Backup solution will soon be able to restore individual files and folders instead of complete sites. That’s a welcome upgrad...
Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...
Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Simon Hudson explores how organisations can build real AI capabilit...
You can now use familiar Remote Server Administration Tools (RSAT) on Arm-based Windows 11 devices. With the February 2026 non-...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
SharePoint will add AI citations analytics by mid-May 2026, showing how documents and pages are referenced by Microsoft Copilot and AI agents....
Outlook for iOS and Android will support recommended and automatic sensitivity labels during email composition, aligning with Microsoft Purvie...
Microsoft Viva Glint will introduce AI-generated Copilot highlights in survey reports by April 2026, providing structured summaries of key ins...
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