Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
This feature allows you to edit new and existing pages with an AI chat pane. Now, with just prompts, you can add webparts, grounding documents...
Intelligent meeting recap will now include video-based recaps. Video recap creates narrated video highlights from recorded meetings, featuring...
Interpreter now delivers more accurate real-time interpretation, with improved recognition of people’s names and common industry terms. It als...
Speed up analysis of exfiltrated content by launching Data Security Investigations (DSI) from Unified Audit Log activity. In DSI, build your a...
File Quarantine action in Microsoft Purview DLP for SharePoint and OneDrive, enables stronger, immediate protection for sensitive data. When a...
Speed up analysis of exfiltrated content by launching Data Security Investigations (DSI) from endpoint Data Loss Prevention (DLP) alerts. In D...
Spoken language detection is now fully automatic. Teams will automatically detect each speaker’s spoken language and update it in real time as...
We are simplifying Data Security Investigations (DSI) roles following customer feedback and the continued integration with Data Security Postu...
Windows 365 Link will be available for sale in Norway and Philippines. Product Windows 365 Release phase General Availability Release date Jun...
In December 2024, Microsoft introduced a control to block responses to sentiment-related prompts in Teams meeting chat. Now that block extends...
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