Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 263 of 2733

Article

Dataverse: Avoid Concurrency issues by using Azure Service Bus Queue and Azure Functions

Another blog post to handle the concurrency issue. Previously, I shared how to do concurrency via a plugin in this blog post and also how to f...

Temmy Wahyu Raharjo – Dreaming to be a clean coder and TDD minded programmer. 5 months ago 19

Article

Conditional Access Optimization Agent knowledge base

Check out this article via web browser: Conditional Access Optimization Agent knowledge base Y’all know this song by the Beatles, right?...

JanBakker.tech - Sharing is Caring! 5 months ago 20

Spotify

Agentic AI: From Hype to Real Work Done

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode features a conversation with Daniel Cohen‑Dumani on w...

Microsoft Business Applications Podcast 5 months ago 17

Article

How to Set Up Record Cloning in Dynamics 365 CRM: Step-by-Step Guide 2026

Creating similar records repeatedly in Dynamics 365 CRM can slow down sales and operations teams. Whether it’s duplicating opportunities, quot...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 25

Article

Adding Dataverse as a Knowledge Source in Microsoft Copilot Studio

As AI agents become increasingly embedded in enterprise workflows, providing accurate, up-to-date, and structured knowledge becomes essential....

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 23

Article

Sensitivity labels available soon for Viva Engage communities

Starting late March 2026, Viva Engage communities will support Microsoft Purview sensitivity labels applied to Microsoft 365 groups and ShareP...

M365 Admin 5 months ago 12

Article

Microsoft 365 Copilot: Planner agent rename and rollout to premium and basic plans

Starting mid-March 2026, Microsoft Planner’s Project Manager agent will be renamed Planner agent, with expanded availability to Microsof...

M365 Admin 5 months ago 10

Article

Microsoft Edge: Copilot new tab page

Microsoft Edge for Business will introduce a Copilot-inspired new tab page combining search, chat, and work content in one box. Rollout starts...

M365 Admin 5 months ago 3

Article

Improved copy and paste support for @mentions and shared contacts in Microsoft Teams

Microsoft Teams will preserve interactive @mentions, shared contacts, and supported tags during copy and paste if valid in the destination, fa...

M365 Admin 5 months ago 11

Article

Introducing awards and certifications section in M365 profile card

Starting mid-March to early April 2026, Microsoft 365 profile cards will display an Awards and Certifications section showing title, issuer, a...

M365 Admin 5 months ago 13

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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