Industry Cloud solutions using Dynamics 365 and Power Platform
The demand for vertical industry-specific cloud solutions that provide pre-built insights and intelligence, business processes, and relevant e...
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
The demand for vertical industry-specific cloud solutions that provide pre-built insights and intelligence, business processes, and relevant e...
If you're using Dynamics 365 customer service, you might have heard of Unified Routing, the enterprise-grade routing mechanism that routes inc...
In the previous article, I explained how to use D365 joins to combine rows from two ore more tables together. In a continuation of that articl...
In quite a few cases, when we develop PCFs we need to make external requests. Even if the runtime provides metadata for the properties we defi...
Have you recently encountered an issue with your UCI Custom View Filter caching? This tutorial walks you through the solution to the common pr...
If you're running into trouble with Dynamics 365 and encountering an error message when trying to show a filter condition, fear not - this art...
In this week's episode, the hosts cover some exciting updates happening in the world of Microsoft 365. One of the latest additions to the M365...
In this episode of the podcast, Chris Patterson, a Principal Architect at McKesson, shares his wealth of expertise and experience with messagi...
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