Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Solve key business challenges with fusion teams and Power Apps like Ernst & Young

Ernst & Young (EY) is using Power Apps to solve key business challenges by creating fusion teams. With the help of Power Apps, the company...

Dynamics 365 Dormant user security accounts in Finance and Operations

Dear Microsoft BizApps Community, Welcome to my next blog on Security framework, this article talks about the dormant user accounts in Dynamic...

Dynamics 365 Sales Predictive Lead Scoring

A deep dive on field parameters: When, how and why you should use them.

In this video, you'll take a deep dive into field parameters and their importance in data analysis. Through a comprehensive exploration of the...

Omnichannel for Customer Service – IVR BOT Skills Based Routing

In this blog post I hope to describe how you can setup an IVR BOT for Microsoft's Omnichannel for Customer Service voice channel. And how the ...

Filter rows and Trigger Conditions in Power Automate

Filter rows and Trigger Conditions can be used to specify the condition on which the trigger should fire. This makes sure that we do not excee...

PowerFx - SUM - Canvas App

This post is a brief tutorial on how to use the SUM function with PowerFx in Canvas App. If you're new to PowerFx or Canvas Apps, this tutoria...

A Data and AI guide to Build 2022

Microsoft Build will begin Tuesday, May 24 at 8:30 AM PDT with our annual keynote. Attendees can then participate in live segments, breakout ...

Microsoft 365 Defender Streaming API: Identity and CloudApp Events in General Availability

Microsoft 365 Defender Streaming API: Identity and CloudApp events now in General Availability   We're happy to share that Microsoft 365 ...

Announcing Azure Service Operator in Beta

Today, we’re announcing the beta release of Azure Service Operator to provision and manage your Azure resources from within a Kubernetes envir...