Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Microsoft 365 & Power Platform Community Call – March 26th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 5 months ago 16

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Notice: Security Copilot will be included as part of your Microsoft 365 E5 plan soon

Security Copilot will be included with Microsoft 365 E5 via a phased rollout from April 20 to June 30, 2026, providing 400 Security Compute Un...

M365 Admin 5 months ago 5

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Microsoft Teams town halls now support backup Real-Time Messaging Protocol (RTMP) streams

Microsoft Teams town halls will support backup RTMP streams starting late April 2026, enhancing event reliability by automatically switching t...

M365 Admin 5 months ago 1

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View and edit Markdown files in OneDrive and SharePoint

OneDrive and SharePoint will support viewing and editing Markdown (.md) files directly in the browser with a side-by-side editor and preview, ...

M365 Admin 5 months ago 2

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Teams Phone user multi-line support on Teams Phone devices

Teams Phone will support multi-line users, allowing admins to assign up to 10 phone numbers per user within one Teams account. Users can call ...

M365 Admin 5 months ago 6

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Microsoft Purview: Endpoint DLP – Add support of hyperlinks in warn and block toast messages for Edge browser

Microsoft Purview Endpoint DLP will support clickable hyperlinks in warn and block toast notifications in Microsoft Edge starting April 2026. ...

M365 Admin 5 months ago 2

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Introducing video recap for Microsoft Teams meetings

Microsoft Teams will introduce AI-generated video recaps for recorded English meetings, available only to users with a Microsoft 365 Copilot l...

M365 Admin 5 months ago 4

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Microsoft Purview | Data Lifecycle Management – Hard delete OneDrive and SharePoint files with priority cleanup workflow

Microsoft Purview introduces a priority cleanup workflow allowing admins to hard delete specific OneDrive and SharePoint content, even under r...

M365 Admin 5 months ago 2

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Microsoft Purview: Data Lifecycle Management – Retention support Microsoft Teams call logs

Microsoft Purview Data Lifecycle Management will support retention and deletion policies for Microsoft Teams call logs starting late April 202...

M365 Admin 5 months ago 2

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Specifying client ID and secret when creating an Azure ACS principal via AppRegNew.aspx will be removed

The option to specify client ID and secret when creating Azure ACS principals will be removed. Users must adopt the system-generated client ID...

M365 Admin 5 months ago 4

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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