Loading...

Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Agent Builder vs Copilot Studio: Which Should You Use?

Article

Agent Builder vs Copilot Studio: Which Should You Use?

Hi Folks, Microsoft offers several ways to create AI-powered agents, but two options commonly cause confusion: Agent Builder in Microsoft 365 ...

ECELLORS CRM Blog – Sharing thoughts and challenges on Power Platform & Azure along with respective solutions put together… 2 months ago 19

Agent Builder vs Copilot Studio: Which Should You Use?

Article

Agent Builder vs Copilot Studio: Which Should You Use?

Hi Folks, Microsoft offers several ways to create AI-powered agents, but two options commonly cause confusion: Agent Builder in Microsoft 365 ...

Ecellors Blog 2 months ago 25

Dynamics 365 Business Central: View the last known error

Article

Dynamics 365 Business Central: View the last known error

Hi, Readers.Today I would like to share another mini tip about Business Central, how to view the last known error. Both standard functionaliti...

Dynamics 365 Lab 2 months ago 21

Article

How to retrieve SharePoint site id or unique identifier for a site?

Power Tech Speck (Girish Uppal) 2 months ago 20

Microsoft Viva: Campaigns Hub in Engage and Engage in Teams mobile

Article

Microsoft Viva: Campaigns Hub in Engage and Engage in Teams mobile

The Campaigns Hub in Viva Engage provides a centralized mobile destination where employees can discover and participate in organizational camp...

M365 Admin 2 months ago 18

Planner: Conditional Coloring

Article

Planner: Conditional Coloring

Conditional Coloring highlight tasks based on selected criteria, making priorities, status, and important task details easier to spot. Product...

M365 Admin 2 months ago 20

Outlook: Offline settings “Days of email to save” admin policy

Article

Outlook: Offline settings “Days of email to save” admin policy

Tenant admins will be able to define the default value for “Days of email to save” in Offline settings and designate whether end u...

M365 Admin 2 months ago 15

Microsoft Copilot Studio: Agent Sharing amongst makers

Article

Microsoft Copilot Studio: Agent Sharing amongst makers

Enables sharing of agents with other makers in the new GHCP harness. Makers can grant other makers Agent Viewer (view analytics/evaluations on...

M365 Admin 2 months ago 20

OneDrive Photos on Windows: admin controls and policy support

Article

OneDrive Photos on Windows: admin controls and policy support

OneDrive Photos, integrated into the OneDrive sync app for Windows 10/11, is currently available only for personal Microsoft accounts, with wo...

M365 Admin 2 months ago 28

Admin app retiring in Teams, Outlook and Microsoft365.com

Article

Admin app retiring in Teams, Outlook and Microsoft365.com

The Admin app for very small businesses in Teams, Outlook, and Microsoft365.com will retire by October 2026, with rollout starting August 2026...

M365 Admin 2 months ago 29

Previous Next

Newsletter

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks