Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Planner is now supported in private and shared channels. This will be ideal for simple projects involving other people in your organisation. T...
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Dani Kahil breaks down the growing complexity of Copilot and AI agen...
Model Context Protocol (MCP) is an open standard (originally from Anthropic) that lets AI agents connect to real business data systems. Micros...
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM In this episode of AI Unfiltered, Kristen Perdue explains why AI ado...
I wanted a small, honest implementation of the GenAI governance shape in code: a component on every LLM call that applies policy first, option...
As organizations start using Microsoft Power Platform, Microsoft Dataverse is no longer just a place to store data—it becomes a key part of ho...
Have you ever deleted a Contact record in Microsoft Dynamics 365 and immediately wished you could take it back? If yes, you’re not alone...
Have you ever deleted a Contact record in Microsoft Dynamics 365 and immediately wished you could take it back? If yes, you’re not alone...
If you’ve been working with AI in your business processes lately, you’ve probably run into a really frustrating roadblock: the gap...
If you’ve been working with AI in your business processes lately, you’ve probably run into a really frustrating roadblock: the gap...
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