Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 227 of 2733

Article

Microsoft Purview compliance portal: Enforce DLP protection on new content before it’s saved

Starting April 2026, Microsoft Purview Endpoint DLP will enable detection and blocking of egress activities on unsaved files before they’...

M365 Admin 5 months ago 8

Article

Microsoft 365 Copilot (Premium): Choose your AI model when editing presentations in PowerPoint

Microsoft 365 Copilot (Premium) in PowerPoint will let users choose AI models, including OpenAI and Anthropic’s Claude, when editing presentat...

M365 Admin 5 months ago 6

Article

Sales in Microsoft 365 Copilot – Experience changes in email summary in Outlook

We are announcing changes to the email summary in Outlook for Sales in Microsoft 365 Copilot. This feature will reach general availability on ...

M365 Admin 5 months ago 11

Article

Microsoft Viva: Following feed in Viva Engage

A new feed type available to users to catch up on posts from people and communities they follow with featured, leadership, and corporate updat...

M365 Admin 5 months ago 9

Article

Microsoft Teams: Facilitator detects and answers questions

Facilitator now automatically detects open questions raised during a Teams meeting and offers to help answer them using web search. When a par...

M365 Admin 5 months ago 6

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Microsoft Teams: Improved organization for muted and meeting chats

Microsoft Teams automatically organizes your chats with new built in sections that help reduce clutter and keep conversations easy to find. Mu...

M365 Admin 5 months ago 4

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Microsoft Purview: Data Catalog – Migration tool in Unified Catalog to migrate classic glossary terms to Unified Catalog

Use the in-product migration tool in Unified Catalog to migrate classic glossary terms, associated term templates, and asset and column relati...

M365 Admin 5 months ago 3

Article

SharePoint: Extending AI in SharePoint using custom skills

Skills allow extensibility of the SharePoint AI Agent, enabling customizable solutions that adapt to unique business needs. They address gaps ...

M365 Admin 5 months ago 11

Article

Duplicate Identification Rules for Dynamics 365 CRM: A Complete Guide 2026

If you manage a Dynamics 365 CRM environment, duplicate records are not just an inconvenience; they are an active threat to your business oper...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 18

Article

Duplicate Identification Rules for Dynamics 365 CRM: A Complete Guide 2026

If you manage a Dynamics 365 CRM environment, duplicate records are not just an inconvenience; they are an active threat to your business oper...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 20

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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