Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 22 of 2733

Article

Microsoft Exchange Online: Retirement of the Other features page in Exchange admin center

The Other Features page in the Exchange admin center will be retired between September 2026 and February 2027 to simplify Exchange administrat...

M365 Admin 14 days ago 2

Article

Microsoft Purview | Information Protection: Auto-labeling scale increase for SharePoint and OneDrive

Microsoft Purview Information Protection will increase auto-labeling capacity for SharePoint and OneDrive from 100,000 to 500,000 files per te...

M365 Admin 14 days ago 3

Article

Why Microsoft’s Copilot Reset Matters for Enterprise AI on the Microsoft Platform

Microsoft's recent changes to Copilot signal an important shift in how enterprise AI should be evaluated. Rather than measuring success by how...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 14 days ago 9

Article

Re: TMDL View on the web: Edit semantic models as code in your browser (Preview)

If there are errors in model it fails to load in TMDL Web viewer.Open Model using PBI Desktop and make a breaking change. Save it and publish ...

All Power BI Updates Blog posts 15 days ago 6

Article

Microsoft Copilot (Microsoft 365): Review PDFs using the Copilot context menu on OneDrive iOS

Microsoft 365 Copilot makes PDF reviews faster and easier on mobile. Select text in any PDF in OneDrive iOS and tap Ask Copilot to explain, su...

M365 Admin 15 days ago 4

Article

Microsoft Copilot Studio: Dataverse integration on Copilot Studio

We are enabling Microsoft Dataverse as a native knowledge source in Copilot Studio, expanding the platform’s ability to ground AI agents in st...

M365 Admin 15 days ago 4

Article

Microsoft Edge: Updated horizontal tab appearance

Microsoft Edge is introducing an updated horizontal tab-strip appearance on Windows and macOS. The treatment uses rounded tabs with revised sp...

M365 Admin 15 days ago 4

Article

TMC Global: A New Kind of Microsoft CRM Partner

TL;DR TMC Global launched in July 2026 as the parent organization for three of the most established Microsoft practices in the channel: Techno...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 15 days ago 5

Article

Which AI Layer Should Own the Work in Microsoft Dynamics 365 CE/CRM: Native D365 Agents, Copilot Cowork, or Copilot Studio

A team asks for an AI agent to prepare account briefings. Another wants an agent to qualify leads. A third needs to automate an approval proce...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 15 days ago 7

Article

Application Life Cycle Management (ALM) for Copilot Studio Agent solution

Power Tech Speck (Girish Uppal) 15 days ago 4

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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