Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 215 of 2733

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Microsoft Teams: Book future meetings from Microsoft Teams panels (Android)

Microsoft Teams will allow booking future meetings directly from Android-based Teams panel devices starting early May 2026. This feature, off ...

M365 Admin 4 months ago 3

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Microsoft Teams: Quick access to read items while using unread only mode

Microsoft Teams will introduce an eye icon in unread only mode to quickly access read chats and channels without changing filters. Rolling out...

M365 Admin 4 months ago 2

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ESR management is moving to Windows Backup for Organizations

Starting May 2026, Enterprise State Roaming (ESR) management will transition to Windows Backup for Organizations. Windows Backu...

M365 Admin 4 months ago 3

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Upcoming change: Microsoft 365 Apps SAEC and MEC will unify

Starting July 14, 2026, Microsoft will unify the Semi-Annual Enterprise Channel (SAEC) and Monthly Enterprise Channel (MEC) for Microsoft 365 ...

M365 Admin 4 months ago 5

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SharePoint Advanced Management: Delegate management of Restricted Access Control (RAC) to site admins

SharePoint now allows delegation of Restricted Access Control (RAC) management to site admins, requiring justification for changes. This featu...

M365 Admin 4 months ago 4

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Microsoft Whiteboard content is now viewable in Microsoft Purview eDiscovery

Microsoft Whiteboard content in Microsoft Purview eDiscovery can now be viewed directly as readable HTML without downloading files. This rollo...

M365 Admin 4 months ago 4

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Power Apps – Microsoft 365 Copilot will be available in model-driven apps

We are announcing the ability to use Microsoft 365 Copilot in model-drive apps in Power Apps. This feature will reach general availability on ...

M365 Admin 4 months ago 5

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Viva Engage: Feature conversations to all network members

Featured conversations in public Viva Engage communities can now be promoted to all network members or just community members, while private c...

M365 Admin 4 months ago 3

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Microsoft Dataverse – Enable makers to create Dataverse AI prompt columns

We are announcing the ability for makers to create Dataverse AI prompt columns in Microsoft Dataverse. This feature will reach general availab...

M365 Admin 4 months ago 6

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Dynamics 365 Business Central: How to add Marketing Text Factbox to Item List page

Hi, Readers.Today I would like to talk about how to add Marketing Text Factbox to Item List page. For any item registered in Business Central,...

Dynamics 365 Lab 4 months ago 17

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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