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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 214 of 2733

Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels

Article

Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels

We are announcing the ability to protect sensitive information in emails with data sensitivity labels in Dynamics 365 Customer Service. This f...

M365 Admin 4 months ago 5

Updates available for Microsoft 365 Apps for Current Channel

Article

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 4 months ago 4

Microsoft 365 Copilot: Multimodal capture in Copilot Notebooks in the OneNote mobile app (iOS)

Article

Microsoft 365 Copilot: Multimodal capture in Copilot Notebooks in the OneNote mobile app (iOS)

Microsoft 365 Copilot introduces multimodal capture in OneNote mobile (iOS) Copilot Notebooks, combining audio transcription, image capture, a...

M365 Admin 4 months ago 1

Microsoft 365 Copilot: Updated Copilot Notebooks overview page experience

Article

Microsoft 365 Copilot: Updated Copilot Notebooks overview page experience

Microsoft 365 Copilot Notebooks will have a redesigned Overview page with AI-generated summaries, key insights, suggested actions, and improve...

M365 Admin 4 months ago 2

Microsoft Purview: DLP diagnostics enabled for all roles with DLP policy access

Article

Microsoft Purview: DLP diagnostics enabled for all roles with DLP policy access

Microsoft Purview is updating permissions so all roles with DLP policy view access can also run diagnostics, enhancing troubleshooting and vis...

M365 Admin 4 months ago 4

Simplifying agent management with Agent 365

Article

Simplifying agent management with Agent 365

Starting May 1, 2026, Microsoft is retiring the Agent registry and Agent collections blades in the Microsoft Entra admin center. Agent 365 wil...

M365 Admin 4 months ago 6

Hardening administrative actions: Windows imaging, cloning, and auth workflows

Article

Hardening administrative actions: Windows imaging, cloning, and auth workflows

Administrative actions are undergoing hardening changes that might require operational change to support your organization’s security posture....

M365 Admin 4 months ago 6

Windows Office Hours: April 16, 2026

Article

Windows Office Hours: April 16, 2026

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...

M365 Admin 4 months ago 3

Microsoft Teams: AI meeting recap without transcript to meet compliance policies

Article

Microsoft Teams: AI meeting recap without transcript to meet compliance policies

Microsoft Teams will offer AI meeting recaps without saving transcripts or recordings, supporting compliance policies. Available mid-2026 for ...

M365 Admin 4 months ago 6

Microsoft Purview | Data Security Posture Management for AI Fabric integration in data risk assessment

Article

Microsoft Purview | Data Security Posture Management for AI Fabric integration in data risk assessment

Microsoft Purview DSPM (preview) will add a Fabric tab for Data Risk Assessment to detect and manage oversharing of sensitive data in Microsof...

M365 Admin 4 months ago 2

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