Loading...

Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Microsoft Teams: Explicit consent for PSTN participants in one-to-one calls

Article

Microsoft Teams: Explicit consent for PSTN participants in one-to-one calls

Microsoft Teams will require explicit consent via phone keypad for PSTN participants in one-to-one calls when recording or transcription start...

M365 Admin 2 days ago 5

Microsoft Purview | Information Protection: Auto-labeling support for legacy Microsoft Office file formats

Article

Microsoft Purview | Information Protection: Auto-labeling support for legacy Microsoft Office file formats

Microsoft Purview auto-labeling will support legacy Office files (.doc, .xls, .ppt) in SharePoint and OneDrive starting November 2026. Existin...

M365 Admin 2 days ago 5

Microsoft Teams: Granular Conditional Access for Teams meetings

Article

Microsoft Teams: Granular Conditional Access for Teams meetings

Granular Conditional Access for Teams meetings lets admins enforce targeted security controls like multifactor authentication for specific mee...

M365 Admin 2 days ago 5

Activity in other accounts and orgs panel improvements

Article

Activity in other accounts and orgs panel improvements

The ‘Activity in Other Accounts and Orgs’ panel in Teams will allow users to preview and open chats and channels from multiple acc...

M365 Admin 2 days ago 8

Microsoft Teams: Pinch to zoom in on shared screens

Article

Microsoft Teams: Pinch to zoom in on shared screens

Microsoft Teams will add pinch-to-zoom on shared screens using touchpads, enhancing visibility of small text and details. This feature rolls o...

M365 Admin 2 days ago 7

Power Apps – Information regarding the end of support for record-level copresence in model-driven apps

Article

Power Apps – Information regarding the end of support for record-level copresence in model-driven apps

On November 30, 2026, record-level copresence in model-driven apps will have reached end of support. How does this affect me? Users will no lo...

M365 Admin 2 days ago 4

Microsoft Copilot Studio – Evaluation Viewer role

Article

Microsoft Copilot Studio – Evaluation Viewer role

We are announcing the Evaluation Viewer role for Microsoft Copilot Studio. This feature reached general availability on October 15, 2026. How ...

M365 Admin 2 days ago 2

Copilot Studio – Agent status evaluation warnings announcement

Article

Copilot Studio – Agent status evaluation warnings announcement

Agent status evaluation warnings are now generally available in Copilot Studio as of October 15, 2026. How does this affect me? Makers will au...

M365 Admin 2 days ago 2

Copilot Studio – Generated custom grader

Article

Copilot Studio – Generated custom grader

We are announcing the ability to generate a custom grader in Copilot Studio. This feature reached general availability on October 15, 2026. Ho...

M365 Admin 2 days ago 1

Copilot Studio – Custom Graders Library and Ready-to-Use Microsoft Graders

Article

Copilot Studio – Custom Graders Library and Ready-to-Use Microsoft Graders

We are announcing the ability to create, save, manager, discover, and reuse custom grades from a central library in Copilot Studio. This featu...

M365 Admin 2 days ago 1

Previous Next

Newsletter

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks