Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 118 of 2733

Article

Converting Get-MailboxFolderStatistics ids for use with the Graph API

In this article, we discuss how to convert Exchange folderIds (as returned by the Get-MailboxFolderStatistics cmdlet) to the RestId identifier...

Michev 2 months ago 17

Article

How Maplytics Solves the Field Service Scheduling Gap in Dynamics 365

Field service has always been a coordination challenge. The moment a technician leaves the office, the variables multiply, traffic, client ava...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 months ago 12

Article

Modernize IVR with AI Voice in Dynamics 365 Contact Center

For years, contact centers have relied on traditional IVR scripted workflows to manage customer conversations. While effective for predictable...

Microsoft Dynamics 365 Blog 2 months ago 13

Article

Power Apps: EndsWith Function

Checks whether a text string ends with another. Case insensitive; empty match text returns true.

Manuel T. Gomes 2 months ago 14

Article

The Ultimate Map Integration for Microsoft Dynamics 365

The post The Ultimate Map Integration for Microsoft Dynamics 365 appeared first on Blog | Maplytics.

Blog | Maplytics 2 months ago 3

Article

Microsoft Power Pages General Availability (GA): What's New in 2026

Most businesses have a portal idea sitting in a backlog somewhere. A customer self-service site. A partner hub. An employee request portal. Th...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 2 months ago 10

Article

AI-Assisted Canvas App Development Using External Tools in Power Apps

Canvas apps have always been known for rapid development using a low-code, drag-and-drop approach. However, even with this speed, developers s...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 months ago 10

Article

Copilot settings in classic Outlook for Windows

Copilot settings are being added to classic Outlook for Windows under the File menu, allowing users to manage and toggle Copilot on or off. Th...

M365 Admin 2 months ago 4

Article

Microsoft 365 Copilot for Sales – View Sales Development agent metrics in Sales agent

We are announcing the ability for agent managers to track Sales Development agent performance using Sales agent in Microsoft 365 Copilot. This...

M365 Admin 2 months ago 2

Article

Top 10 Frequently Asked Dataverse Security Model Interview Questions with Real-World Scenarios for junior to senior role

The Dataverse Security Model is one of the most important topics in Dynamics 365 and Power Platform interviews. Whether you are applying for a...

Softchief Learn 2 months ago 15

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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