Dynamics 365 Contact Center

Alerts & Notifications within Dynamics 365 CRM - Schedule and Manage them with ease!

How to – Stop Synchronization of Task / Appointment through System View using Sync Filter Manager

In the previous post, we saw how we can create a user filter (outlook) for a particular user and apply the same to other users through Sync Fi...

Insights Unlocked using Conditional Formatting in Power BI (with Pragati Jain)

In this insightful video, Pragati Jain shares some useful tricks that can help you make the most of conditional formatting in Power BI. By lev...

Which Power BI Reports do I have access to? – Part 2 – Using the Power BI Rest APIs for Apps and Apps Users data

This is the second part in my blog post series showing you how I created the Power BI Reports list. In this blog post I am going to show you h...

Dynamics 365 Contact Segment Export from Customer Insights to Dynamics 365 Sales

In this blog post we demonstrate how to export Microsoft Dynamics 365 contacts in Customer Insights to the Dynamics 365 Sales app.

Meet the Team: Tom Demana

Tom Demana, Principal Consultant, Solution Architecture and Data Modeling 15 years in software support/implementation, 10 years with Microsoft...

Data God Schema Live at the Portland Power BI User Group

The Portland Power BI User Group recently hosted a live event featuring the Data God Schema. This event delved into a discussion of all things...

How to pass the Form Context in HTML web resource of Dynamics 365?

We will learn to pass the Form Context in HTML web resource of Dynamics 365 CRM. Before we start, make sure to subscribe to CRM Crate so that ...