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Omnichannel for Customer Service – Conversation Categories

With Microsoft's Omnichannel for Customer Service I recently had a requirement to create one or more categories for each conversation. The ide...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 4 years ago 6

Spotify

Join Ben and Scott in Episode 281 as they discuss the latest updates to M365 web apps. They delve into the new account switching feature and i...

Microsoft Cloud IT Pro Podcast 4 years ago 12

Article

Get insights into the latest update on the 2022 Gartner Magic Quadrant for Business Intelligence by reading this blog post. The post is update...

Power BI Live Training - Power BI Online Training - Excelerator BI 4 years ago 8

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SQL 4 CDS has released version 6.1 which brings some useful new updates. One of the main improvements in this release is related to data types...

Mark Carrington - Data, D365, Diabetes, Lego, ... 4 years ago 28

Article

Using the "share with colleagues" feature to publish Teams based Power Apps into more than one team can be a bit tricky. Here are the steps ne...

Thinking Forward - Jukka Niiranen 4 years ago 15

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I was actually working on my own version of the Known Issues Power BI report, when the Power BI team released their blog post New Power BI Kno...

Home - Reporting/Analytics Made easy with FourMoo and Power BI 4 years ago 5

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Azure Virtual Network Manager AVNM is a one-stop-shop for managing the connectivity and security of virtual networks, or VNets, at scale. In t...

Azure Networking Blog articles 4 years ago 27

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Background GitHub Actions makes it easy for customers to automate all their software workflows, with world-class CI/CD. Users can build, test,...

Azure Compute Blog articles 4 years ago 4

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The transition to digital marketing has led many organisations to marketing automation tools, but which solution is right for your Microsoft D...

Strategy 365 Limited | Microsoft Dynamics 365 and Power Platform experts 4 years ago 4

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As the deadline for Basic authentication deprecation approaches, Microsoft is focusing on updating various endpoints and tools to effectively ...

Michev 4 years ago 23

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