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Give your Foundry Agent Custom Tools with MCP Servers on Azure Functions
Learn how to connect your MCP server hosted on Azure Functions to Microsoft Foundry agents. This post covers authentication options and setup ...
Azure Data Factory Tips for Reliable Microsoft Dynamics 365 CE and Dataverse Integrations
Reliable integrations between Microsoft Dynamics 365 Customer Engagement and external systems can become challenging. This is especially true ...
Microsoft 2026 Release Wave 1 Plan: What You Should Know
Microsoft has officially published the 2026 Release Wave 1 plans for Dynamics 365, Microsoft Power Platform, and Copilot offerings. This wave ...
How to Use Copilot Email Templates in Dynamics 365 to Improve Productivity and Response Quality
As a Dynamics 365 Customer Service Administrator in the IT sector, one of my core responsibilities is ensuring that all customer-facing commun...
How to Sync Dynamics 365 Data with Mailchimp (Step-by-Step Guide)
A complete Dynamics 365 Mailchimp integration guide for marketing and sales teams who are done working blind. Your marketing team is in Mailch...
Using the Microsoft 365 Connector for Claude
The Microsoft 365 Connector for Claude allows Claude to access SharePoint and OneDrive files, emails, and Teams chats and meetings. The connec...
Editing Canvas Power Apps with GitHub Copilot
IT work is rapidly becoming AI-assisted or even completely (AI) agent-driven. The same development can be seen in the Power Platform. In previ...
Business Central 2026 release wave 1 (BC28): Experience improved usability in manufacturing
Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...
#95 What’s new in Microsoft 365 and Copilot - March 2026
Welcome to our third roundup of 2026. We look back at what was announced, released and delayed across Microsoft 365 and Copilot in March.Copil...
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