Dynamics 365 Contact Center

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Article

Next Best Action for Dynamics 365 CRM: Use Cases Across 12 Industries

Modern businesses are drowning in data, but still struggling with one simple question: “What should I do next?” Sales teams juggle dozens of l...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 months ago 16

Article

The Microsoft 36 admin center includes an option for administrators to send Copilot diagnostic logs on behalf of users to Microsoft for invest...

Office 365 for IT Pros 4 months ago 23

Article

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Busine...

Dynamics 365 Lab 4 months ago 22

Podcast

Access Anthropic and OpenAI models directly from Microsoft 365 Copilot. Generate briefing documents, presentations, and Excel files from a sin...

Microsoft Mechanics Podcast 4 months ago 34

Spotify

Welcome to Episode 425 of the Microsoft Cloud IT Pro Podcast. In this audio and video episode recorded live at Microsoft headquarters durin...

Microsoft Cloud IT Pro Podcast 4 months ago 15

Spotify

Microsoft Chief Scientist Jaime Teevan and researchers Jenna Butler, Jake Hofman, and Rebecca Janssen unpack the New Future of Work Report 202...

Microsoft Research Podcast 4 months ago 14

Spotify

Microsoft Chief Scientist Jaime Teevan and researchers Jenna Butler, Jake Hofman, and Rebecca Janssen unpack the New Future of Work Report 202...

Microsoft Research Podcast 4 months ago 15

Article

For those of us who live and breathe Business Central, the idea of having Claude as an AI layer directly on top of our ERP data is not a dream...

Ivan Singleton 4 months ago 18

Article

We are excited to announce that Power Platform Monitor alerts for apps, agents, and flows are now generally available! Monitor alerts meet the...

Power Automate - Blog 4 months ago 18

Article

We are excited to announce that Power Platform Monitor alerts for apps, agents, and flows are now generally available! Monitor alerts meet the...

Business Apps | Microsoft Power Apps 4 months ago 20

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