Dynamics 365 Contact Center
Authoritative Sites feature empowers administrators to designate specific SharePoint sites as official, trusted sources of information. By cla...
We are introducing a new Power Automate action that enables automated document generation using document generation (DocGen) forms in SharePoi...
We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...
We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will...
We are announcing the ability to use Dynamics 365 AI Hub in Customer Insights – Journeys to centrally manage Copilot and AI agents, configure ...
We are announcing the ability to add SharePoint lists as a knowledge source in Microsoft Copilot Studio. This feature will reach public previe...
Simplify Microsoft Store app management with dynamic removal on more devices across your enterprise. Use policy to remove any preinstalled MSI...
We are announcing the ability for administrators and project managers to set restrictions as to what users can do when viewing the Project for...
We are announcing the ability to quickly detect when your organization’s apps, flows, and agents degrade in Microsoft Power Platform gov...
Microsoft 365 Copilot will add Anthropic AI models as an option for Word document editing, available worldwide by late May 2026. Enabled by de...
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