Dynamics 365 Business Central Articles

Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.

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Dynamics 365 Business Central: Country and regional – Comply with Australian Payment Times Reporting bill

Every six months, Australian companies with more than AUD100 million in annual turnover must report how and when they pay small business suppl...

M365 Admin 3 days ago 2

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Dynamics 365 Business Central: Electronic documents – Use payments with the E-Document framework

You can mark an e-document as fully paid, partially paid, or unpaid. The system sends this information through accounts payable access points ...

M365 Admin 3 days ago 3

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Dynamics 365 Sales: Copilot and AI innovation – Use Dynamics 365 Sales skills in Microsoft 365 Copilot Cowork

As an admin, you can control who can access Copilot Cowork in your organization. The Dynamics 365 Sales plugin is installed by default in Copi...

M365 Admin 3 days ago 3

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Dynamics 365 Contact Center: Unified routing – Use pick-based assignment method for work items

Use the No auto assignment method for queues in Copilot Service admin center when you want routed conversations to remain unassigned after the...

M365 Admin 3 days ago 3

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Dynamics 365 Contact Center: Omnichannel customer experiences – Handle duplicate callback requests in overflowing queues

In the in-queue and pre-queue overflow settings within the Copilot Service admin center, administrators can define the following settings: Pre...

M365 Admin 3 days ago 3

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Dynamics 365 Customer Insights – Data: Turbocharge your pipeline to drive growth – Target right audience based on signals from earlier campaigns

You can now access behavioral data captured by Customer Insights – Journeys, such as emails opened and links clicked, and use it in Cust...

M365 Admin 3 days ago 3

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Dynamics 365 Project Operations: Optimize Project Operations – Use the new Time Entry mobile app

Project team members on Lite and resource-based and nonstocked deployments of Project Operations now have a new mobile application based on Mi...

M365 Admin 3 days ago 3

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Dynamics 365 Commerce: Store Commerce – Set payment method display order and visibility in POS

The feature introduces payment profiles that can be associated with POS registers. These payment profiles provide retailers with a flexible an...

M365 Admin 3 days ago 3

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Power Automate: Desktop flows – Measure time and cost savings for desktop flows

This feature introduces built-in rules that calculate time and cost savings for desktop flows based on successful runs. You can define how lon...

M365 Admin 3 days ago 1

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Dynamics 365 Customer Service: Workforce engagement management – Associate forecast scenarios with planning groups

This feature provides the following capabilities: When creating or editing a forecast scenario, forecasters can optionally select a planning g...

M365 Admin 3 days ago

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Dynamics 365 Business Central Articles

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