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Microsoft Is Doubling Your Dataverse File Storage: What Every Dynamics 365 Admin Should Do Before April 15

The default Dataverse storage limits for Dynamics 365 Sales Premium are going up on April 15, 2026. No action required, but that doesn’t...

ChatGPT Enterprise Apps Grab Some Work IQ

If installed into a tenant, ChatGPT Enterprise apps can access SharePoint Online files, Exchange Online email and calendar, and Teams chats, m...

Microsoft’s New AI Certifications for 2026: Full List, Retirements, and Replacement Paths

Microsoft has announced a new wave of AI‑focused certifications for 2026, along with the retirement of several existing exams. Here’s the full...

From code to cloud: Deploy an AI agent to Microsoft Foundry in minutes with azd

Deploy and monitor an AI agent on Microsoft Foundry using the Azure Developer CLI (azd). This tutorial covers infrastructure scaffolding with ...

Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026

The promise of agentic service requires more than just automation; it demands a unified context and intelligence layer that travels with the w...

Microsoft Dynamics 365 2026 Release Wave 1: Top Takeaways for Customer Engagement and Power Platform Teams

Microsoft has introduced the 2026 Release Wave 1 plans for Dynamics 365 Customer Engagement, with updates rolling out between April and Septem...

Why Dynamics 365 User Adoption Breaks—and Why More Training Won’t Fix It

Be honest—how many times have you heard, “I’ll update the CRM later,” or watched teams quietly drift back to spreadsheets, inboxes, or sticky ...

How to Set up Data Deduplication in Dynamics 365 CRM