The power of proactive engagement in Dynamics 365 Contact Center
Let’s face it—customers don’t just want fast service anymore. They want businesses to know what they need before they even ask. Whether it’s a...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Let’s face it—customers don’t just want fast service anymore. They want businesses to know what they need before they even ask. Whether it’s a...
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Imagine a customer service team at a busy call center handling a flood of new requests and inquiries. Each record, including service requests ...
Dynamics 365 Business Central, an ERP solution packed with features, includes one particularly powerful function that can revolutionize your w...
If you're looking to enhance customer engagement, integrating WhatsApp with Dynamics 365 CRM can prove to be a powerful tool. This collaborati...
We would like to express our sincere gratitude to all the participants and supporters who played a vital role in making Inogic’s partici...
If you want to go beyond marketing and create exceptional experiences for your customers, Dynamics 365 Customer Insights could be the tool for...
Today, we are happy to announce that the App Compliance Automation Tool for Microsoft 365 is now in public preview. ACAT simplifies the certif...
Fix It Forward Ministries has been able to carry out their non-profit mission more efficiently with the help of Microsoft Dynamics 365 and Pow...
If you're looking to create a custom entity in Microsoft Dynamics 365 using SDK, this tutorial provides a step-by-step guide on how to do so. ...