Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Cumulative Update (November, 2025) for Microsoft Dynamics 365 Business Central is now released. BC27: CU01 Cloud (SaaS): Managing Production a...
We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This featur...
Copilot is an AI-powered assistant integrated into the Dynamics 365 Customer Service workspace that helps representatives respond faster and m...
We are excited to announce significant updates to Power Automate observability capabilities in Automation Center and Power Platform Admin Cent...
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...
In Dynamics 365 Field Service, it is possible to track the travel locations of Field Service technicians and their current location. By enabli...
Businesses using Microsoft Dynamics 365 have various integrative tools on their list, from sales and marketing to customer service and… ...
Microsoft Dynamics 365 CRM has recently reintroduced gamification to its platform to boost user adoption rates. As a leading CRM in the indust...
Are you wondering who is responsible for which part of the user story in Dynamics 365 or Power Platform projects? This informative post covers...
Microsoft is taking the integration between Dynamics 365 and Microsoft Teams to the next level by investing more and more in it. This integrat...
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