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Microsoft Dynamics 365 Project Service Automation: Latest articles

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Try Desktop companion application for Dynamics 365 Contact Center

One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. This is built on top of the existing Dynamic...

6 days ago

Introducing the Customer Intent Agent In Dynamics 365 – Part 1

You might remember my article from February, where I gave a sneak peek at the new features coming in the 2025 Release Wave 1 for Dynamics 365 ...

1 month ago

Dynamics 365 Business Central: How to check whether the current user has only the Microsoft 365 Plan in AL

Hi, Readers.Business Central users are assigned a Dynamics 365 Business Central license that allows them to view, modify and act on their busi...

1 month ago

Meet the new Scheduling Operations Agent in Dynamics 365 Field Service!

I’m sure by now it hasn’t escaped anyone’s attention that Microsoft has been on an absolute roll when it comes to announcing agents—whether th...

3 months ago

Configurable Copilot Summaries for D365 Field Service

If your organization is using Dynamics 365 Field Service, then you probably have seen the summarization feature for bookings and work orders. ...

1 year ago

Upgrade Your Outbound Dialer with Omnichannel | Dynamics 365 2024 Updates

The latest update to Dynamics 365's April 2024 wave has introduced new features to the outbound dialer in Omnichannel for Customer Service. Th...

1 year ago

Azure DevOps Boards – Use the Product Backlog to manage project requirements, tasks and bugs

In this video tutorial, we explore how to effectively manage your project's requirements, tasks, and bugs using Azure DevOps Boards. Specifica...

1 year ago

The Perfect Solution to Clone Records, Child Records with Target Records in Dynamics 365 CRM!

Creating identical or similar records is a common occurrence in various businesses. For example, businesses dealing with repeat customers, rec...

1 year ago

T#15 Events QR Code for Dynamics 365 for marketing RTM

If you are a Dynamics 365 for Marketing user, you are probably aware that the platform is currently transitioning its features from Outbound M...

2 years ago

No Entities to select when creating SLA in Dynamics 365 Customer Service

Hello everyone. Welcome back to my blog. Today I will discuss about a common problem faced while creating a Service level agreement (SLA) in D...

2 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest articles

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