The power of proactive engagement in Dynamics 365 Contact Center
Let’s face it—customers don’t just want fast service anymore. They want businesses to know what they need before they even ask. Whether it’s a...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Let’s face it—customers don’t just want fast service anymore. They want businesses to know what they need before they even ask. Whether it’s a...
Hi, Readers.In Dynamics 365 Business Central: Countries/regions where Microsoft provides the regulatory compliance and other local functionali...
In the world of Dynamics 365 and Microsoft 365, there's always something new to discover. Recently, a new feature was released that allows you...
Introducing a new tool like Copilot in Customer Service to customer service agents must be well-tested and validated. The post Build your Copi...
We would like to express our sincere gratitude to all the participants and supporters who played a vital role in making Inogic’s partici...
Starting from April 2023, Service health and Message Center will incorporate Dataverse and Power Platform in an effort to improve service heal...
Today, we are happy to announce that the App Compliance Automation Tool for Microsoft 365 is now in public preview. ACAT simplifies the certif...
Microsoft offers Dynamics Portal as a way for external users to access information in Dynamics 365. Portals are included in some Dynamics 365 ...
If you're looking to create a custom entity in Microsoft Dynamics 365 using SDK, this tutorial provides a step-by-step guide on how to do so. ...
If you're looking to add an alert dialog to your Dynamics 365 application using JavaScript, this post has got you covered. In this tutorial, t...