How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs
In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....
5 months ago
Microsoft Dynamics 365 Project Service Automation: Latest articles
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
How to Manage Document Attachments from Customer to Service Order in Service Management in Microsoft Dynamics 365 Business Central?
Introduction Managing important documents is crucial for service operations. Microsoft Dynamics 365 Business Central 2024 update Released Wave...
9 months ago
Key Ways Construction Firms Can Use Dynamics 365 Business Central and Copilot
Table of Contents Introduction Construction firms operate in one of the most demanding industries, where managing complex projects, tight budg...
10 months ago
Use expanded Copilot for Service capabilities in your CRM
On July 1, we are introducing several new capabilities in Copilot for Service to further support agents working in their CRM of choice. The p...
1 year ago
Announcing automatic Copilot enablement in Customer Service
Starting January 19, 2024, Microsoft Copilot in Dynamics 365 Customer Service will be automatically installed and enabled in your Dynamics 365...
1 year ago
Improved Work order experience in Dynamics 365 Field Service
A new work order management interface is included in Dynamics 365 Field service release wave 2 of 2023. The new interface makes it easier to g...
1 year ago
Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabili...
2 years ago
2023 Release Wave 1: D365 Customer Service | Part 1
Get ready for a sneak peek into the upcoming features of the 2023 Release Wave 1 for D365 Customer Service. The release notes for this latest ...
2 years ago
Windows 365: Service & Downtime maintenance windows
This post provides information about the service and downtime maintenance windows for Windows 365. The service has a scheduled recurring defau...
2 years ago
Support for Dynamics 365 Data Export Service (DES) Ends November 2022
Support for Microsoft Dynamics 365 Data Export Service ends November 2022 - learn how how HCL’s Microsoft Business Applications Practice can h...
3 years ago
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