Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and h...
The era of AI came upon us quickly, and many business leaders are scrambling to determine AI strategies that provide the best way forward for ...
Microsoft has rolled out a new service aimed at catering to high-volume SMTP scenarios and other internal communication requirements that exce...
Microsoft 365 and Office 365 licenses will soon have a new service plan called Immersive Spaces in Teams. Rollout is expected to begin in mid-...
Introduction: In today’s fiercely competitive business environment, customer service has transcended beyond just being a support functio...
Are you looking to boost your sales revenue and streamline your sales process? Dynamics 365 Sales AI may be just the solution you need to take...
If you're using Microsoft Dynamics 365 CRM, then you may encounter a scenario where you need to arrange Business Process Flow stages in a spec...
If you're looking to streamline the process of generating quotes in Microsoft Dynamics 365 for Sales, this post offers practical tips to help ...
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