Microsoft Dynamics 365 Project Service Automation: Latest updates

{Do you know} Manage postal codes globally on Dynamics 365 Field Service

In this blog post, Malla Reddy Gurram (@UK365GUY) shares insights into managing postal codes globally on Dynamics 365 Field Service. Efficient...

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences

Microsoft Dynamics 365 Contact Center is the newest tool in helping businesses improve their customer service. As a Copilot-first contact cent...

{How to} Timeline Highlights help users quickly access actionable record updates on Dynamics 365 Customer Service

In this post, the author shares tips on how to use timeline highlights feature to provide quick access to actionable record updates on Dynamic...

Microsoft Project: Additional capabilities for Microsoft 365 users in Microsoft Project for the web

Microsoft Project for the web is getting an upgrade for Microsoft 365 users. Previously, users with Microsoft 365 licenses could only view pro...

How to Use Microsoft Dynamics 365 CRM to Manage Your Sales, Marketing, and Service Lifecycle

Managing sales, marketing, and service processes effectively is vital for businesses operating in an increasingly competitive marketplace. Mic...

How to Use Azure to Improve the Deployment Process for Microsoft Dynamics 365 CRM

If you're looking for ways to streamline the deployment process for Microsoft Dynamics 365 CRM, Azure may just be the solution you need. In th...

Unraveling Dynamics 365 and Successful Project Recovery Techniques with Hugo Herrera

Hugo Herrera, a seasoned solution architect, shares his insights and knowledge on project recovery in this podcast episode. With over two deca...

How to create Grantt Chart on Dynamics 365

If you're wondering how to create a Gantt Chart on Dynamics 365, you're in luck. With Project Operations, it's easy to create automated Gantt ...

Modernized Case grid for Dynamics 365 Customer Service

Are you seeking to add a little extra flavor to your case views in Dynamics 365 Customer Service? If so, you'll be pleased to know that as of ...