Dynamics 365 Customer Service – Use shift bookings to assign conversations
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Cumulative Update (March, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26 Preview: Version: W1 26.0 (Platform 26.0.310...
Delivering exceptional service is key for building customer preference and loyalty. Today, we’re introducing new capabilities for Microsoft Co...
In this article, we’ll look at how to integrate Asana (a project management tool) with Dynamics 365. We have three scenarios: Scenario 1...
Dynamics 365 Field Service Mobile is a robust and scalable mobile application created for your frontline workers. With the capabilities of Mic...
Watch us build a professional Price Quotation directly from CRMPlus365/Dynamics 365 using DocumentsCorePack. Transcript This is Steve Pestillo...
Power Platform Pipelines have arrived, promising to revolutionize the way Power Platform and Dynamics 365 customers approach application lifec...
If you're interested in Dynamics CRM and Azure, this post explores the Azure-aware plug-in and its potential for leveraging Azure Service Bus ...
For those using Dynamics 365 Marketing, it's important to consider the best strategies for extracting marketing insights. Microsoft has direct...
This video highlights the recent enhancements made to Sales in Dynamics 365, aimed at addressing the evolving needs of businesses. As Microsof...