Microsoft Dynamics 365 & Power Platform Articles

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How the AI Powered Quality Evaluation Agent Transforms Customer Interaction Quality

In high-volume customer support environments, maintaining consistent interaction quality is a constant challenge. Support managers and supervi...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 8 months ago 23

Article

Welcome to January 2026 Power BI Report Server feature summary! These updates bring new capabilities and enhancements across Reporting and Vis...

Power BI Blog—Updates and News | Microsoft Power BI 8 months ago 53

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Microsoft Entra ID Account Recovery is an advanced authentication recovery mechanism that enables users to regain access to their organization...

M365 Admin 8 months ago 21

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When requesting a Microsoft 365 Copilot license, users can now provide a business justification explaining why they need Copilot. This context...

M365 Admin 8 months ago 9

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Search Folders are being moved to the Settings experience in the new Outlook for Web and Windows, improving discoverability and alignment with...

M365 Admin 8 months ago 14

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Adaptive Scope for SharePoint is a dynamic scoping capability in Microsoft Purview DLP that allows administrators to automatically target DLP ...

M365 Admin 8 months ago 18

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Add watermarks for AI-generated video, audio, and image gen content. Product Release phase General Availability Release date February CY2026 P...

M365 Admin 8 months ago 15

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Viva Glint Reporting will improve navigation by replacing the “Go Back” link with a feature allowing users to drill down and up wi...

M365 Admin 8 months ago 7

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Mark your calendars for February 5, 2026. Windows engineering teams will be hosting a second Ask Microsoft Anything (AMA) on the Microsoft Tec...

M365 Admin 8 months ago 21

Article

Custom greetings in voice call authentication will retire on February 28, 2026. After this date, voice calls for multifactor authentication wi...

M365 Admin 8 months ago 9

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