Optimizing Agent Productivity with Dynamics 365 Contact Center: A Copilot-first Cloud Contact Center
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Imagine a customer service team at a busy call center handling a flood of new requests and inquiries. Each record, including service requests ...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...
Hi, Readers.Today I would like to talk about how to set up SMTP (Email) with OAuth2.0 authentication in Dynamics 365 Business Central Saa...
Microsoft Dynamics 365 Sales is constantly evolving, with new capabilities and features being added on a regular basis. To help users keep up ...
In the world of Dynamics 365 CRM, customizations are often required to tailor the platform to meet the needs of specific businesses. To ensure...
In an era defined by dynamic markets and evolving technologies, the pursuit of operational excellence has taken centre stage. Imagine making y...
We would like to express our sincere gratitude to all the participants and supporters who played a vital role in making Inogic’s partici...
Microsoft's Dynamics 365 Sales is a CRM platform known worldwide, offering sales teams the tools they need to connect and engage customers, no...
In this post, you'll learn how to display a confirmation dialog in Dynamics 365 using JavaScript, along with its different properties. The dia...