Microsoft Dynamics 365 Project Service Automation: Latest updates

Dynamics 365 Field Service – Summarize records with Copilot

We are announcing the Summarize records with Copilot feature for Dynamics 365 Field Service. This feature provides technicians with a quick su...

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (January, 2025)

Cumulative Update (January, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics 3...

Enhance Efficiency with the New Queue Items Control in Dynamics 365 Customer Service

The Queue Items control is another addition to the new PCF controls available for Customer Service. This feature allows users to see related q...

Copilot – Create Knowledge Articles From Resolved Cases

For Dynamics 365 Customer Service users, there's a handy new feature called Copilot that streamlines the process of creating knowledge article...

{How to) Set custom home page on Dynamics 365 Model Driven Apps

Are you looking to customize your Dynamics 365 Model Driven Apps? This tutorial can help! In this post, you'll learn how to set a custom home ...

Shaping the Future of Technology: Stuart Baxter's Pioneering Work in Microsoft Dynamics and Power Platform

Join us for an insightful chat with Stuart Baxter, a well-known MVP in Microsoft Dynamics 365 and Power Platform Solution Architecture, as he ...

Get Business Process Flow Stages in a defined sequence within Microsoft Dynamics 365 CRM

If you're using Microsoft Dynamics 365 CRM, then you may encounter a scenario where you need to arrange Business Process Flow stages in a spec...

AJ Ansari on The MVP Show

In this episode of "The MVP Show," AJ Ansari opens up about his life and family background, his journey into technology, and his Dynamics 365 ...

Updates to Customer Service and AI Builder in 2022 Release Wave 2

The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to ...