Microsoft Dynamics 365 Project Service Automation: Latest updates

Email editor template changes in Dynamics 365 Customer Service

We are introducing an important update to streamline and modernize how email templates are created and edited. As of May 23, 2025, we are depr...

Dynamics 365 Project Management – Enhancements to the Expense Reports Re-Imagined feature

We are announcing new enhancements for the Expense Reports Re-Imagined feature in Dynamics 365 Project Management. These enhancements will be ...

Dynamics 365: Mastering Drip Marketing

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, wo...

2023 Wave 2 Release Notes: D365 Customer Service

The release notes for the 2023 Wave 2 Release of D365 Customer Service are out, and this post is part of a series that will explore the new fe...

Dynamics 365 Field Service Module Overview

Dynamics 365 Field Service provides organizations to assist in creating work orders, scheduling and dispatching technicians, work order execut...

Integrate Dynamics 365 Marketing with All Your Marketing Platforms

Integrating Dynamics 365 Marketing with all your marketing platforms can be a challenging task for enterprise software developers. While they ...

Install Voice Channel in Omnichannel – Dynamics 365 Customer Service

Make sure all the prerequisites are in place – https://learn.microsoft.com/en-us/dynamics365/customer-service/omnichannel-provision-license#pr...

Episode 421 - Project Flash

In this episode of the AZ podcast, the team discusses Project Flash with Pujitha and Sidhanshu. Project Flash is an initiative designed to imp...