Microsoft Dynamics 365 Project Service Automation: Latest updates

What is the Connector for Salesforce in Dynamics 365 Contact Center?

Microsoft Dynamics 365 CRM is fast becoming the backbone of modern contact center systems—especially with the launch of Dynamics 365 Contact C...

Complete work orders, including tasks, booking statuses, follow-up work orders, signatures, images, and Field Service technician reports

In Dynamics 365 Field Service, completing a work order is not just a checkbox—it’s the culmination of planning, execution, validation, and doc...

Business Central 2024 wave 2 (BC25): Replenish items for projects (Create Purchase Orders from Project Card)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

A Beginner’s Guide to API Integration and Automation

If you're a beginner in programming and application development, learning about API integration and automation is a crucial step towards maste...

Business Central 2024 wave 1 (BC24): Define default location for project or project phase

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...

Dynamics 365: Mastering Drip Marketing

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, wo...

How CPQ Complements Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is a popular tool used by businesses of all sizes to automate interactions with clients and streamline their workfl...

3 Key Microsoft Dynamics 365 CRM Implementation Essentials Addressed

Implementing a CRM can be a daunting task for most organizations due to the significant changes it necessitates. It's worth noting that almost...

Episode 421 - Project Flash

In this episode of the AZ podcast, the team discusses Project Flash with Pujitha and Sidhanshu. Project Flash is an initiative designed to imp...

2 New Features with SLAs in Dynamics 365 for Customer Service

There are two new items in the 2022 release wave 1 notes pertaining to SLAs in Dynamics 365 for Customer Service: Usability enhancements in SL...