Upcoming Microsoft Dynamics 365 Omnichannel licence changes
From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact ...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Contact ...
Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels...
Hi, Readers.The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available. Learn more: Link. I will contin...
Last week I wrote an article about how to configure and enable Copilot Case Summaries in Dynamics 365 Customer service. If you haven’t h...
After creating some Azure automation runbooks to process Microsoft 365 data, a schedule means that the runbook will execute. This article disc...
Dynamics 365 Customer Service has quietly introduced a set of new features that enhance the email attachment experience within the platform. T...
Recently, you must have observed Copilot being introduced in every other Microsoft Business and M365 applications. Dynamics 365 Project Operat...
Bienvenido de nuevo or Welcome Back! To what you ask? Well, over the past couple of weeks, we have been indulging in a fun series that ...
If you want to gain an overview of Microsoft Dynamics 365 - Customer Voice, then this blog is the perfect place to start. This enterprise leve...
If you're a Microsoft Dynamics user, you know how painful it can be to set up user authorizations and security roles. This can often be the bi...