Microsoft Dynamics 365 Project Service Automation: Latest updates

Reminder: Upcoming changes to email service notification recipients

If you use Microsoft services, you most likely receive updates through the Message Center. Occasionally, email service notifications are sent ...

Apply A D365 Service Update

Learn how to apply a D365 service update in this tutorial. Microsoft releases four service updates, containing new hotfixes and features. Dyna...

Business Central 2024 wave 2 (BC25): Archive service management documents

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

{How to} Create and update work orders in Teams with Copilot in Dynamics 365 Field Service

Hello Everyone,Today I am going to show how to Create and update work orders in Teams with Copilot in Dynamics 365 Field Service.Let's get's s...

Maximize efficiency with forecasting in Dynamics 365 Customer Service

Microsoft Dynamics 365 Customer Service brings a powerful forecasting feature that empowers businesses to predict and manage their service vol...

Service health and Message center: ‘Microsoft 365 Defender’ rebranding to ‘Microsoft Defender XDR’

In a recent announcement at Ignite, 'Microsoft 365 Defender' has been rebranded as 'Microsoft Defender XDR'. As a part of this rebranding proc...

How Copilot Transforms Dynamics 365's Customer Service Hub

Dynamics 365 Customer Service Hub is a reliable companion for customer service agents that streamlines case management and elevates the custom...

Why do a Managed Service Plan with P2 Automation? Learning Center

Our Managed Service Plans for Dynamics 365 and Power Apps include access to our exclusive Learning Center Videos and How To's. Transcript This...

Xerox’s big bet on automation pays off, with Stephen Miller

In this episode, Gemma Milne has a conversation with Stephen Miller, the Vice President of Analytics and Automation at Xerox. The discussion i...