Predict workforce capacity needs in Dynamics 365 Contact Center
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
Most people have probably seen the record summaries in Dynamics 365 Customer Service, Field Service and Sales. If you’re not familiar wi...
If you use Microsoft services, you most likely receive updates through the Message Center. Occasionally, email service notifications are sent ...
If you're struggling to understand privilege check and shared access in Dataverse/Dynamics 365, this blog post has got you covered. Using a si...
Introduction In the fast-paced business world, C-level executives constantly grapple with optimizing operational efficiency while ensuring fin...
In this 3-part blog series, you'll discover how to make the most of the Field Service mobile app's 'Offline' mode. Whether you've been using t...
Empower your customer service with state-of-the-art technology - Power Virtual Agents, which promises to revolutionize the industry. In this i...
This article highlights the upcoming changes regarding direct email notifications. These notifications are sent to users assigned pre-configur...
Given the myriad capabilities from the technology innovations and market categories, and the fact that service organizations are across the sp...
The post Dynamics with Click Dimensions for Email Marketing Automation appeared first on Soluzione | Microsoft Gold Partner.