Try the AI agent activity feed in Dynamics 365 Customer Service
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
In Dynamics 365 Field Service, closing a work order is a key step that indicates the job is complete, all services have been delivered, and th...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...
Introduction Whether new to testing or looking to sharpen your skills, this comprehensive automation testing guide is your go-to resource̷...
This blog post explores the Dynamics 365 Release Wave 1 for 2024, with a focus on updates related to Sales. The author continues their series ...
Introduction As businesses rely increasingly on technology and project management continues to evolve, innovative solutions like Microsoft Dyn...
Dynamics 365 : Vendor Invoices in Project Operations (Non-stocked scenario) csaba.gaspar Tue, 08/29/2023 - 19:47 Body Dy...
In the world of enterprise, routing work-related records to their destined endpoint is vital for efficient workflow management. This is especi...
In this post, we will delve further into Change Requests (CR) in Project Operations and continue exploring how to process CR documents effecti...
In this article, we'll take a look at how you can leverage Agent Scripts and Macros to deliver superior customer experiences with the Dynamics...
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