Try the AI agent activity feed in Dynamics 365 Customer Service
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. During this time of rap...
In the fast-paced world of field service operations, efficient inventory management is critical. When handling purchase orders (POs), one key ...
In Dynamics 365 Field Service, effectively managing work orders involves configuring both Booking Statuses and Work Order Sub-Statuses. ...
Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. The post Enable Spati...
Introduction Whether new to testing or looking to sharpen your skills, this comprehensive automation testing guide is your go-to resource̷...
If you're using Dynamics 365 Customer Service and want to learn how to read Copilot responses incrementally on the UI, then this tutorial is f...
This blog post explores the Dynamics 365 Release Wave 1 for 2024, with a focus on updates related to Sales. The author continues their series ...
Introduction As businesses rely increasingly on technology and project management continues to evolve, innovative solutions like Microsoft Dyn...
Dynamics 365 : Vendor Invoices in Project Operations (Non-stocked scenario) csaba.gaspar Tue, 08/29/2023 - 19:47 Body Dy...
In the world of enterprise, routing work-related records to their destined endpoint is vital for efficient workflow management. This is especi...