Microsoft Dynamics 365 & Power Platform Posts

Copilot Beyond Tasks: Build Agentic Workflows

Build AI Tooling in Go with the MCP SDK – Connecting AI Apps to Databases

A hands‑on walkthrough of building MCP servers that can plug AI applications into Azure Cosmos DB The Model Context Protocol (MCP) has establi...

ERP Process Agents - Inventory to Deliver

Out with the old

Microsoft retires legacy records management capabilities

Organise UI Elements in Power Automate Desktop

In recent months, I have begun using Power Automate Desktop for automated testing within Power Apps. In this post I will have a look at how w...

Purview Communication Compliance: Temporary delays in processing due to planned infrastructure migration

Microsoft Purview Communication Compliance will undergo infrastructure migration from January 5 to February 28, 2026, causing temporary delays...

Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing

We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reac...

Dynamics 365 Contact Center – Monitor real-time conversations with Quality Evaluation Agent

We are announcing the ability to monitor real-time conversations with Quality Evaluation Agent in Dynamics 365 Contact Center. This feature wi...

Microsoft Purview: Insider Risk Management- Insider risk management for agents

As AI agents become deeply embedded in enterprise ecosystems, they are evolving beyond simple tools or workflows into a digital workforce. The...

Outlook: Sort by flag

We are adding support for sort by flag status, flag due date and flag start date. Product Outlook Release phase General Availability Release d...