Create a Case or a Lead from a marketing form in Customer Insights - Journeys
Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...
Organizations constantly seek to collect more nuanced, relevant customer information in today’s data-driven marketing…
Hi, Readers.We discussed Dynamics 365 Business Central: Conversion between Blob data type and Media/MediaSet data type the other day. Then I r...
Enabling Microsoft Team chats inside Dynamics 365 allows the agents/sellers to start a new chat from a record or connect an existing chat to a...
The title of this article may seem dramatic, but it boldly asserts a message that many Dynamics 365 users can resonate with. Have you ever att...
The release notes for Dynamics 365 Wave 1 2023 have been published. My good friend Amey Holden and I got together to chat about each proposed ...
The SSIS Integration Toolkit for Microsoft Dynamics 365 has received a significant upgrade with over 428 improvements in data integration and ...
Learn how to stay on top of your customers' actions with custom notifications on email opens. When using Dynamics 365, it's important to stay ...
Microsoft Dynamics 365 Field Service provides a Schedule Board that displays resources and allows for easy scheduling of work items. To cater ...
This is a video tutorial on how to easily share records in Dynamics 365 - a powerful tool for managing customer data. The tutorial is easy to ...
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