Upgrade Your Outbound Dialer with Omnichannel | Dynamics 365 2024 Updates
The latest update to Dynamics 365's April 2024 wave has introduced new features to the outbound dialer in Omnichannel for Customer Service. Th...
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
The latest update to Dynamics 365's April 2024 wave has introduced new features to the outbound dialer in Omnichannel for Customer Service. Th...
In this informative video, Dynamics 365 Business Central expert Kim Dallefeld provides valuable insights on how to master Dynamics 365 Busines...
With Microsoft Dynamics 365 Business Central and Microsoft 365, businesses can establish a unified experience where data seamlessly connects w...
This blog post covers the announcement of Microsoft Copilot for Service, an AI-powered service experience offering organizations a unique oppo...
We will learn and understand the limitations of business rules in Microsoft Dynamics 365 / Power Apps. Before we start, make sure to subscribe...
We will learn to optimize JavaScript for better performance in Dynamics 365 / Power Apps. Before we start, make sure to subscribe to CRM Crate...
Statistics highlight that Microsoft Teams saw a surge in its use from 20 Million daily active users in 2019 to 44 Million in March 2020 and 75...
Microsoft SharePoint is a widely used Document Management System (DMS) and document collaboration platform. Using Microsoft SharePoint to stor...
The Microsoft Finance and Operations (Dynamics 365) mobile app, the associated mobile platform, and related mobile workspaces are deprecated e...