Synchronize service rep availability across platforms with presence APIs
In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meeting...
In addition to the contact center agent desktop, service representatives frequently interact with multiple platforms to participate in meeting...
Community Call Highlights SharePoint Quicklinks: Primary Community Websites: https://aka.ms/m365pnp —– PnP Sharing Is Carin...
Microsoft recently shared that there will be no adjustments for Commercial Cloud and On-Premises software in September due to local currency f...
“The first line is free, but the rest should be billed.” “Some customers don’t pay—but we still need to track the service.” “Zero-dollar items...
In this article we explore the recently introduced Get-MessageTraceV2 cmdlet and use it to bring new life to the good old Get-DetailedMessageS...
In this article we explore the recently introduced Get-MessageTraceV2 cmdlet and use it to bring new life to the good old Get-DetailedMessageS...
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